October 14, 2020 – What exactly is so special about this day? Today is the day that various organizations, such as the International Organization for Standardization (ISO), celebrate their international World Standards Day. Does that sound boring to you? For us and our customers, ISO standards are a crucial part of working life!
Was does ISO mean?
Continuous improvement through certification.
ISO Standard 9001 is the most significant and most widely used standard in the field of quality management. It ensures added transparency and comparability across industries.
In Germany, it is the best-known ISO standard and, in the meantime, around 48,000 German companies have been certified according to this standard.
A systematic quality management system serves to improve both our processes and our services and ensures that our clients receive exactly what they expect. The ISO 9001 standard stipulates the minimum requirements that a quality management system needs to achieve in order to reach these targets. Besides the need for all processes to be defined and documented, they also have to be designed for efficiency, error prevention and continuous improvement.
Why does ACT want to be certified according to the ISO standard?
Quality is our top priority.
The advantages of ISO certification are, on the one hand, legal compliance and, on the other, the implementation of a quality management system that creates regulated processes, defines roles and authorities and makes the company responsible for optimizing processes and increasing process performance. We constantly address opportunities and risks to ensure continuous improvement. Companies that are ISO-certified themselves must also ensure that their suppliers meet certain ISO requirements. In this way, we expand our areas of expertise and meet the expectations of our customers. Annual audits by TÜV Rheinland verify that our quality policy meets the requirements of the standard and achieves its objectives.
What does ISO mean for our customers?
Transparency. Security. Quality.
Through certification, our customers can be sure that every order goes through a defined quality process and has thus been handled competently and carefully. Standardized processes that are internationally applicable enable us to provide our customers with a high degree of transparency and security. A certified company must also adhere to strictly defined legal and regulatory requirements, which also promises consistent and secure processing.
Thus it’s not all as dusty and bureaucratic as you might think, but brings more peace and security to the working world.
You can find out more about our certifications and why you should choose ACT Translations on our homepage.
